Helen Trust Photography | Buckinghamshire Photographer

Privacy Policy

We are highly committed to protecting your privacy and making sure you feel secure when providing us with your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.helentrustphotography.com (the “Site”).

By visiting this Site, you are accepting and consenting to the practices described in this Privacy Policy.

In this policy, "we", "us" and "our" refer to Helen Trust Photography.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
Our third party providers may also place additional cookies on our Site.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, we collect your personal information as follows:

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, delivery address, payment information (including credit card details), email address, and phone number.
When you fill out a contact or booking enquiry form we collect your name, email address and/or address.

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the personal information we collect from you for the following purposes:

To fulfil any orders placed through the Site, including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations;
To communicate with you in relation to any service or product;
To screen our orders for potential risk or fraud (in particular, your IP address);
To provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us;
To optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site);
To comply with the law.

SHARING & STORING YOUR PERSONAL INFORMATION

We only share your Personal Information with third parties that help us provide the services described above.

Our Site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to display and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can read more about how Wix.com uses your Personal Information here.

We use Wix Payments to process your order and payments online. All transactions are secure and encrypted, and we never store your credit card information. All direct payment gateways offered by Wix.com and used by our Site adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

You may use Apple Pay to process your order and payments online. All transactions are secure and encrypted, and we never store your credit card information. You can read more about the Apple Pay Terms & Conditions here.

You may use Paypal to process your order and payments online. All transactions are secure and encrypted, and we never store your credit card information. Read more about how Paypal your Personal Information here.

We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here.

We may also share your Personal Information to comply with applicable laws and regulations.

We are not responsible for third party privacy policies or terms and conditions of service.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

LINKS TO OTHER WEBSITES

Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third party websites and services.

PROTECTION AND SECURITY

The security of the personal information that you provide is very important to us. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you. While we do our best to protect your personal information, we cannot be responsible for information that you choose to publicly disclose and you should always keep in mind the risks of transmitting your personal data over the Internet.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

AGE OF CONSENT

You must be over 18 years of age to use this website and have to agree that access to and use of this website are subject to the Privacy Policy and Terms & Conditions. If you do not agree to this Privacy Policy and Terms & Conditions, please do not use this website.

CHANGES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If you would like to access, correct, amend or delete any personal information we have about you, please contact us here.