Terms & Conditions
By using and accessing this website, www.helentrustphotography.com (collectively referred to as the “Site” or “Helen Trust Photography” in these Terms and Conditions), you (“you”, “user” or, “end user”) agree to these Terms and Conditions (collectively, the “Terms” “Terms of Service” “Terms and Conditions” or “Agreement”).
IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, PLEASE STOP ACCESSING THIS SITE IMMEDIATELY.
Our website is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to display and sell our products and services to you.
PRODUCTS & SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
PAYMENTS
All payments are processed using Wix Payments; a fully SSL certified payment processor secured by HTTPS / TLS encryption. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers. We will, at no point, have any access to your card details as payments will be made directly through the secure servers of Wix Payments.
SHIPPING & DELIVERY
We will deliver the products to the address that you provide in your order. Please make sure you have entered the address correctly. We are not responsible for any loss or damage to goods once they have been dispatched.
We will endeavour to deliver your items by the date quoted at purchase however, delivery times are not guaranteed and in some rare instances, delivery may be delayed. There may be occasions where we may be away on vacation and will sadly not be able to process any orders. Any orders placed while we are away will be processed as soon as possible on our return.
Orders to the UK are usually dispatched within 3-5 working days with the exception of holiday seasons. All international orders are usually dispatched within 6 - 10 working days with the exception of the holiday seasons.
Once orders have been dispatched we are not responsible for damage or failed deliveries by the postal service used. Items leave our premises in perfect condition.
Buyers from outside the UK are responsible for any import duties, taxes, charges etc. that may be levied by their own country.
RETURN POLICY
In the unfortunate event that your products are damaged in transit, please provide photos of the damaged packaging immediately upon delivery from the courier.
If you are not happy with your product for any other reason, please do not hesitate to contact us directly within 7 days to discuss your issues. You can do this via our Contact page.
Shipping costs for return items will be the responsibility of the buyer, and the items must be in perfect unused condition in the original shipping materials.
INTELLECTUAL PROPERTY
You acknowledge and agree that all content and information on the Site is protected by copyright, proprietary rights and laws.
You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer, create derivative work from, sell or re-sell any content or information obtained from or through the Site.
MODIFICATIONS TO THIS AGREEMENT
Helen Trust Photography reserves the right to change or modify any of the terms and conditions contained in this Agreement at any time. You acknowledge and agree that it is your responsibility to review the Site and these Terms and Conditions from time to time. Your continued use of the Site after such modifications to this Agreement will constitute acknowledgement of the modified Terms and Conditions and agreement to abide and be bound by the modified Terms and Conditions.
Prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
TERMINATION OF USE
Helen Trust Photography shall have the right to immediately terminate or suspend, in its discretion, your access to all or part of the Site with or without notice for any reason.
THIRD-PARTY SITES
The Site may contain links to other websites maintained by third-parties. These links are provided solely as a convenience and does not imply endorsement of, or association with, the party by Helen Trust Photography.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, in no event shall Helen Trust Photography, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of the Site, the content and other information obtained therein.
To the maximum extent permitted by applicable law, Helen Trust Photography assumes no liability or responsibility for any errors, mistakes, or inaccuracies of content; personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Site and services; and any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
GOVERNING LAW
Any disputes arising out of or related to these Terms of Service and/or any use by you of the Site shall be governed by the laws of the UK, without regard to the conflicts of laws provisions therein.